Like any visitor to a new country, you will have to adjust to the way of life in the UK and get used to British culture. Compared to your home country, you may notice differences in things like timekeeping, the way British people behave and whatâs considered rude and polite.
Unfortunately, thereâs no instruction manual about British culture. Youâll work out many of the cultural rules and norms by observing British people (and by making mistakes!) However, the information in the sections below will help you to know what to expect and to feel more prepared for arriving in the UK.
Culture Shock
Youâve probably heard of the term âculture shockâ, but do you really know what it means? Most people moving to live in another country experience culture shock in some way. Itâs a normal part of the process of adapting to living in a new country, but it can feel unsettling at times.
If youâve spent most of your life in the same country, you probably feel that the way people do things at home is ânormalâ. Sometimes itâs not until we find ourselves in a different culture that we really start to think about our own culture and our own personal values. Some British behaviours might feel very strange to you when you first arrive in the UK. It can be helpful to try to think of differences as simply âdifferentâ rather than âwrongâ.
- The UK Council for International Student Affairs has some really useful information about culture shock and how to overcome it, as well as lots of other advice about student life in the UK.
- In youâll hear international students talking about how they experienced culture shock and what they did to overcome it.
- Global CafĂ© is a great place to meet other international students at ĂÛÌÒAV who will understand and share your experiences. (Itâs also a relaxed and friendly place to enjoy a free drink!)
- Try this quick quiz to compare your home culture with the UK:Â .
Rude or polite?
One of the most important ârulesâ in British culture is that people expect you to say âpleaseâ and âthank youâ for everything. Many international students find it strange that British people say âthank youâ to the driver when they get off the bus. If youâre making a request, a British person is likely to feel that you are being rude if you donât use the word âpleaseâ.
- The website might help you to understand more about British culture, including some useful blog posts about whatâs considered rude and polite in the UK.
What to call people?
In most situations, British people expect to be called by their first/given name â this includes university staff. It may take a while for you to feel comfortable about calling your lecturer Dave or Jane, but it is considered normal in the UK.
You might be surprised when people who donât know you at all (e.g. supermarket cashiers or bus drivers) call you Further north in the UK, itâs common for strangers to call each other âduckâ and âpetâ. Itâs just a way of trying to be friendly, so donât take it personally.
âSmall talkâ
One of the things which varies hugely between cultures is the common topics of conversation when meeting people for the first time. If you are socialising with British people and you want to ask some questions to get to know them, keep this is mind:
- It is considered rude to ask questions about (or comment on) someoneâs salary, relationship status, weight or age.
- Most British people will comment on the weather if they are not sure what else to talk about! You can also ask someone what they are studying or what they do for a job (but NOT how much they earn).
Working hours
In the UK, although most shops are open on Saturdays and Sundays, youâll find that most office workers (including university staff) donât normally work at the weekends. Office hours are usually 9.00am to 5.00pm.
Queueing
British people love to queue. Or at least we feel that itâs a fair way of doing things (and fairness is something that the British really value). So, if you try to âjump the queueâ (thatâs the way the British describe pushing in at the front), then the Brits who have been patiently waiting their turn will let you know that they are not happy!
Top tip! In some situations (like at a bus stop or ordering drinks at a bar) the queue is not always visible, but itâs still there! For example, when a British person arrives at a bus stop, they will usually notice who is already waiting there and make sure they allow them to board the bus first (maybe saying âafter youâ). This can be confusing if youâre not used to it, but just try to pay attention to whatâs going on around you to avoid accidentally causing offence.
Rules and regulations
Youâll find that for any kind of formal procedure in the UK there will likely be a detailed written policy that must be followed. In some parts of the world there is a lot of flexibility when it comes to rules and regulations, but that is not the case in the UK. The British like to apply the rules strictly because this is a way of trying to ensure that everyone is treated fairly. (Fairness and equality are very important values in British culture.) Therefore itâs important that you take time to read and understand the rules and regulations that apply to you as a ĂÛÌÒAV student which are detailed on the ĂÛÌÒAV website.
Punctuality
Compared with many cultures,
It is considered impolite to be late for a meeting (or lecture), even if only by 10 minutes. If your lecture is due to start at 10:00am, teaching will normally start by 10:05 and if you arrive later than that, some lecturers may refuse you entry. If you come from a culture where timekeeping is more flexible than this, you will need to get used to planning your day and your journeys.
However, culture is all about perspective. So, some students (usually from Germany or Switzerland) find the UK, and especially the public transport system here, disorganised compared to their home country.
British slang
You probably speak excellent English but, in the beginning, it can be a challenge to understand the local accent and especially some of the informal language used by young people. The following webpages will help you to make sense of some everyday British slang words and phrases:
Top tip! Itâs best to avoid using slang words yourself, unless youâre completely confident that you fully understand the meaning and youâre using them in the right way.
Your personal values and your home culture
The following questions will help you to identify some common cultural characteristics from your home country. In general, how do people from your culture do the following things (and how might this vary in the UK?):
- Greet each other in formal and informal situations? Do you kiss? Shake hands?
- View the role of women in society? Are they considered as equal to men?
- Consider the concept of age? Is age considered in a positive or negative light?
- View authority in the workplace, at home and in society in general?
- Dress in formal and informal situations? Is dress a symbol of status?
- Consider personal space? Do you like to be close to people when talking or do you like to keep your distance?
- Feel about time-keeping and punctuality? Is it considered acceptable to arrive late for a meeting? How late is âlateâ?
How well do you know yourself? Without thinking too much, quickly write down answers to the following questions:
- What is it about the way you were brought up (raised) that has had the most impact on your character and personality?
- What characteristic do you most dislike in other people?
- What food do you think you will most miss when you come to the UK?
- Which aspects of your character will people in the UK be most suspicious of?
- Which aspects of your culture do you value the most?
- Which aspects of your character will help you the most when you come to the UK?
- Which aspects of UK culture will you appreciate the most?
Go back and check your answers after a few months of living in the UK. Have any of your answers changed?
Reverse Culture Shock
When you complete your course or return home, you might find it difficult to adjust to the way of life back in your home country. It is sometimes a surprise to find that home doesnât really feel like home anymore.
- might help you to prepare.
- You can also ask for help before you leave ĂÛÌÒAV.
Further reading
If youâre interested in this topic, youâll find the following resources useful:
- Â includes an interesting tool to help you compare your own culture with that of the UK and other countries.
- Youâll find more information about Culture Shock in , along with lots of other useful information and activities to help you prepare for becoming a ĂÛÌÒAV student.
- The UK Council for International Students has a wide range of information and advice on and other topics.
- Books:
- Fox, K., 2004. Watching the English: The Hidden Rules of English Behaviour. London: Hodder and Stoughton.
- Paxman, J. 1999. The English: A Portrait of a People. London: Penguin Books.
- Bryson, B., 1996. Notes from a small island. London: Black Swan.
- Hofstede, G., Hodstede, G. J. and Minkov, M.,2010.  Cultures and Organizations: Software of the Mind. USA: McGraw-Hill.